崗位職責(zé)是什么
出口操作崗位是國際貿(mào)易領(lǐng)域中關(guān)鍵的一環(huán)，主要負(fù)責(zé)協(xié)調(diào)和管理貨物從生產(chǎn)地到海外客戶的整個出口流程。
崗位職責(zé)要求
1. 熟悉國際貿(mào)易規(guī)則和法律法規(guī)，包括但不限于hs編碼、關(guān)稅、貿(mào)易條款（如fob, cif等）。
2. 掌握物流知識，了解海運、空運、陸運等多種運輸方式的操作流程。
3. 具備良好的溝通技巧，能有效與供應(yīng)商、貨代、海關(guān)、客戶等多方進(jìn)行協(xié)調(diào)。
4. 精通出口文件處理，包括商業(yè)發(fā)票、裝箱單、原產(chǎn)地證明等。
5. 能夠應(yīng)對突發(fā)情況，及時解決運輸過程中的問題。
崗位職責(zé)描述
出口操作員的工作日常涉及多個層面，從訂單確認(rèn)開始，他們需要確保產(chǎn)品符合出口要求，選擇合適的運輸方式，并與貨代協(xié)商最經(jīng)濟(jì)、高效的路線。在貨物裝船或起飛前，他們需要準(zhǔn)備所有必要的文件，以確保順利通關(guān)。此外，他們還要密切關(guān)注貨物的運輸狀態(tài)，及時更新給相關(guān)方，并處理可能出現(xiàn)的延誤、損壞或其他問題。
有哪些內(nèi)容
1. 訂單管理：接收并核實出口訂單，確保產(chǎn)品、數(shù)量、價格等信息準(zhǔn)確無誤。
2. 出口合規(guī)：研究和遵守各國的出口法規(guī)，確保貨物能夠合法出口。
3. 物流協(xié)調(diào)：安排貨物的包裝、倉儲、運輸，與貨運代理保持緊密聯(lián)系，確保貨物按時出運。
4. 文件準(zhǔn)備：制作和審核各類出口文件，確保其準(zhǔn)確性和完整性。
5. 清關(guān)手續(xù)：協(xié)助完成出口清關(guān)，包括申報、支付關(guān)稅等。
6. 風(fēng)險管理：識別并預(yù)防可能的風(fēng)險，如貨物損壞、延誤、丟失等，制定應(yīng)急計劃。
7. 客戶服務(wù)：與客戶保持良好溝通，及時反饋貨物動態(tài)，處理客戶的咨詢和投訴。
8. 成本控制：尋找降低成本的途徑，優(yōu)化物流方案，提高出口效率。
出口操作崗位是國際貿(mào)易的橋梁，它的高效運作直接影響到公司的業(yè)務(wù)質(zhì)量和客戶滿意度。這一角色需要細(xì)致入微的關(guān)注力、扎實的專業(yè)知識以及靈活應(yīng)變的能力，以確保每筆交易都能順利進(jìn)行。
出口操作崗位職責(zé)范文
第1篇 出口操作崗位職責(zé)
空運出口操作 m+r 華隆瑞鋒國際貨運(上海)有限公司,m+r,spedag,華隆,華隆瑞鋒,華隆瑞鋒 summary:
be responsible for the daily operation of air e_port shipment.
primary responsibilities:
1. communicate with overseas offices / agents for e_port shipment from china.
2. follow up overseas routing order shipment instruction.
3. good communication with internal colleagues and e_ternal suppliers/agents to ensure correct understanding on different service requirement. i.e. sop implementation and problem solving skills.
4. closer cooperation with space controller, documentation and airport operation.
5. strictly follow company’s standard and operation procedure in order to ensure effective workflow within the team.
6. build up good communication with the suppliers, agents and customers, give the correct guidance / information to the customer, and coordinate upon receiving actual goods / documents information.
7. daily shipment tracking and update information to the customers and overseas partners.
8. issue the documents and invoice to customers on time.
9. take care of each job’s profit & loss.
10. answer inquiries & settle problem with overseas office, report and escalate to superior for instructions in regard to tough issues.
addintional responsibilities:
1. to take up additional tasks as assigned.
2. back up for other team members when necessary.
knowledge and skill requirements:
1. college degree or above major in logistics, international trade or relevant.
2. 1-2 years’ e_perience in logistics, forwarding or relevant service industry, preferably in the airfreight e_port operation position.
3. familiar with the procedure of airfreight e_port operation and forwarding related knowledge.
4. cet-4 or above, good spoken and written english and chinese.
5. independent problem solving skill, patient and a good team player.
6. proficient in ms office.
7. hard working, responsible, good team player and can work under pressure.
8. good communication skills in email, phone, and interpersonal relationship.
第2篇 出口操作主管崗位職責(zé)
進(jìn)出口操作主管 1. 負(fù)責(zé)處理并跟進(jìn)客戶的日常訂單(確認(rèn)訂單、下單、跟進(jìn)訂單,裝后發(fā)送單據(jù),跟進(jìn)到港時間,關(guān)注客戶提柜和收貨后的反饋等)
2. 負(fù)責(zé)成本核算及報表制作,催款及發(fā)票催收等
3. 負(fù)責(zé)合同對接及簽訂,根據(jù)公司要求完成客戶的表格管理、文件管理
4. 洞悉市場變化及時報告上級,以便上級制定落實應(yīng)對措施
5. 完成上級交辦的其他相關(guān)工作 1. 負(fù)責(zé)處理并跟進(jìn)客戶的日常訂單(確認(rèn)訂單、下單、跟進(jìn)訂單,裝后發(fā)送單據(jù),跟進(jìn)到港時間,關(guān)注客戶提柜和收貨后的反饋等)
2. 負(fù)責(zé)成本核算及報表制作,催款及發(fā)票催收等
3. 負(fù)責(zé)合同對接及簽訂,根據(jù)公司要求完成客戶的表格管理、文件管理
4. 洞悉市場變化及時報告上級,以便上級制定落實應(yīng)對措施
5. 完成上級交辦的其他相關(guān)工作
第3篇 海運出口操作崗位職責(zé)
海運出口操作 安吉智行物流有限公司 安吉智行物流有限公司,上海安吉,安吉智行物流有限公司,安吉零部件物流,智行 崗位職責(zé):
- 獨立完成海運出口日常操作,善于處理緊急異常狀況
- 管理海外代理和供應(yīng)商,對出口貨物信息保持跟蹤;
- 負(fù)責(zé)和客戶保持良好關(guān)系和有效溝通
- 負(fù)責(zé)分供方的管理和溝通
- 能夠預(yù)判問題或者風(fēng)險,創(chuàng)造性地解決問題
- 及時反饋整理工作中的問題,能對運作流程提出自己的意見
- 及時回應(yīng)海外代理的郵件和反饋信息,英語書寫流暢
崗位要求:
- 大專以上學(xué)歷,2年以上海運和客戶服務(wù)經(jīng)驗
- 熟悉國際海運,對全球供應(yīng)鏈運作有較全面的了解和經(jīng)驗
- 英語cet4級以上,口語流利、書寫流暢
- 熟練運用辦公自動化軟件,具有軟件數(shù)據(jù)分析能力。
- 熟悉貨代系統(tǒng)操作
- 責(zé)任心強(qiáng),適應(yīng)艱苦的工作環(huán)境,抗壓力強(qiáng);
- 有g(shù)lobal公司海運和global account操作經(jīng)驗優(yōu)先考慮
- 具有良好的團(tuán)隊協(xié)作精神和較強(qiáng)的執(zhí)行能力
第4篇 出口操作客服崗位職責(zé)
海運出口客服(操作) 德迅貨運 德迅(中國)貨運代理有限公司,中國德迅,德迅貨運,德迅 職責(zé)描述:
1.to accept e_port bookings and complete all system entry requirements accurately and on time including all financial administration tasks including correct and timely profit share with overseas stations.
1.及時準(zhǔn)確接受出口訂單,并錄入系統(tǒng),確保貨物準(zhǔn)時到達(dá)海外港口。
2.to deliver the highest level customer e_perience at all times with a clear focus on customer service + retention.
2.為客戶提供最優(yōu)質(zhì)的客戶服務(wù)體驗;
3.to liaise with all stakeholders to ensure loading and e_port clearance tasks are completed correctly and on time.
3.與各方協(xié)調(diào)確保準(zhǔn)確及時得完成貨物上載及出口清關(guān).
4.to ensure correct data quality within internal systems at all times.
4.確保內(nèi)部系統(tǒng)上的訂單數(shù)據(jù)準(zhǔn)確有效;
任職要求:
requirements:
1.college graduate or above
2.1-2 years working e_perience in logistics industry will be a plus
3.good command in english
4.good communication, interpersonal skills
5.responsible and self-motivated with positive working attitude
6.pc knowledge of word, e_cel & e-mail
第5篇 出口操作員崗位職責(zé)
出口操作員 1、負(fù)責(zé)與客戶洽談,接收訂單以及安排訂艙、運輸、貨物跟蹤、報關(guān)、結(jié)算等事宜;
2、制作海/空運單證及其它相關(guān)文件,負(fù)責(zé)錄入應(yīng)收應(yīng)付費用,安排開發(fā)票事宜;
3、負(fù)責(zé)提供海外代理業(yè)務(wù)文件及放貨事宜;
4、單證及文件的整理及歸檔等;
5、客戶投訴、糾紛的處理及上級交辦的其他相關(guān)工作。 1、負(fù)責(zé)與客戶洽談,接收訂單以及安排訂艙、運輸、貨物跟蹤、報關(guān)、結(jié)算等事宜;
2、制作海/空運單證及其它相關(guān)文件,負(fù)責(zé)錄入應(yīng)收應(yīng)付費用,安排開發(fā)票事宜;
3、負(fù)責(zé)提供海外代理業(yè)務(wù)文件及放貨事宜;
4、單證及文件的整理及歸檔等;
5、客戶投訴、糾紛的處理及上級交辦的其他相關(guān)工作。
第6篇 空運出口操作崗位職責(zé)
空運出口操作 m+r 華隆瑞鋒國際貨運(上海)有限公司,m+r,spedag,華隆,華隆瑞鋒,華隆瑞鋒 summary:
be responsible for the daily operation of air e_port shipment.
primary responsibilities:
1. communicate with overseas offices / agents for e_port shipment from china.
2. follow up overseas routing order shipment instruction.
3. good communication with internal colleagues and e_ternal suppliers/agents to ensure correct understanding on different service requirement. i.e. sop implementation and problem solving skills.
4. closer cooperation with space controller, documentation and airport operation.
5. strictly follow company’s standard and operation procedure in order to ensure effective workflow within the team.
6. build up good communication with the suppliers, agents and customers, give the correct guidance / information to the customer, and coordinate upon receiving actual goods / documents information.
7. daily shipment tracking and update information to the customers and overseas partners.
8. issue the documents and invoice to customers on time.
9. take care of each job’s profit & loss.
10. answer inquiries & settle problem with overseas office, report and escalate to superior for instructions in regard to tough issues.
addintional responsibilities:
1. to take up additional tasks as assigned.
2. back up for other team members when necessary.
knowledge and skill requirements:
1. college degree or above major in logistics, international trade or relevant.
2. 1-2 years’ e_perience in logistics, forwarding or relevant service industry, preferably in the airfreight e_port operation position.
3. familiar with the procedure of airfreight e_port operation and forwarding related knowledge.
4. cet-4 or above, good spoken and written english and chinese.
5. independent problem solving skill, patient and a good team player.
6. proficient in ms office.
7. hard working, responsible, good team player and can work under pressure.
8. good communication skills in email, phone, and interpersonal relationship.
第7篇 進(jìn)出口操作崗位職責(zé)
五金/門窗/櫥柜/外貿(mào)/銷售 邁可 上海邁可進(jìn)出口有限公司,邁可,邁可 崗位職責(zé)要求:
1. 全日制大學(xué)?？埔陨蠈W(xué)歷,建筑類或國際貿(mào)易相關(guān)專業(yè);
2. 具備熟練的英語聽說讀寫能力,能獨立用英語和國外客戶溝通;
3. 熟悉外貿(mào)進(jìn)出口操作流程,三年以上相關(guān)經(jīng)驗;
4. 基于公司現(xiàn)有的客戶資源、產(chǎn)品資源,能獨立進(jìn)行新客戶開發(fā);
5. 對已有訂單的跟進(jìn)、追蹤、疑難問題處理,直至收款完成;
6. 了解櫥柜、浴室柜或臺面類產(chǎn)品的供應(yīng)渠道,熟悉其加工工藝及成本核算。
具備以下條件之一者優(yōu)先考慮:
1. 熟悉網(wǎng)絡(luò)銷售流程,有成功通過網(wǎng)絡(luò)完成櫥柜類產(chǎn)品的銷售經(jīng)歷;
2. 有澳洲櫥柜項目的操作經(jīng)驗。
