- 目錄
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第1篇 客戶質(zhì)量經(jīng)理崗位職責(zé)任職要求
客戶質(zhì)量經(jīng)理崗位職責(zé)
客戶質(zhì)量經(jīng)理 tasks:
builds relationship with customer qm functions and communicate with them regarding of quality topic pro-actively.
clarifies and reviews customer system requirements based on the schaeffler system. trains and coaches colleagues regarding customer specific system requirements.
be responsible for the implementation of accepted customer requirements and leads the adaption of the schaeffler qm system
supports key account management to define and negotiate warranty agreements with the customer
reads measures to manage quality issues and coordinates them (i.e.if several plants, business units, regions are concerned in case of i.e.start of production, new business hold and global sorting activities).
reviews customer portals and provides monthly quality reports of the customer. balances customer reports and documents (i.e. ppm, number of complaints).
support customer quality system audit in the plant and coordinate the improvements based on the audit result
participate the annual supplier meeting which is organized by the customer and prepare the measures based on the customer quality strategy
collect q reward information and published regularly
other tasks which assigned by the line manager
requirements:
bachelor degree or above of automotive or mechanical relevant
strong understanding of quality principles and tools
minimum of 5 years of e_perience in quality function management role
knowledge of iso/ts16949, vda6.3 or equivalent;
good command of english, german speaking is preferred
very good communication and coordination ability tasks:
builds relationship with customer qm functions and communicate with them regarding of quality topic pro-actively.
clarifies and reviews customer system requirements based on the schaeffler system. trains and coaches colleagues regarding customer specific system requirements.
be responsible for the implementation of accepted customer requirements and leads the adaption of the schaeffler qm system
supports key account management to define and negotiate warranty agreements with the customer
reads measures to manage quality issues and coordinates them (i.e.if several plants, business units, regions are concerned in case of i.e.start of production, new business hold and global sorting activities).
reviews customer portals and provides monthly quality reports of the customer. balances customer reports and documents (i.e. ppm, number of complaints).
support customer quality system audit in the plant and coordinate the improvements based on the audit result
participate the annual supplier meeting which is organized by the customer and prepare the measures based on the customer quality strategy
collect q reward information and published regularly
other tasks which assigned by the line manager
requirements:
bachelor degree or above of automotive or mechanical relevant
strong understanding of quality principles and tools
minimum of 5 years of e_perience in quality function management role
knowledge of iso/ts16949, vda6.3 or equivalent;
good command of english, german speaking is preferred
very good communication and coordination ability
客戶質(zhì)量經(jīng)理崗位
第2篇 軟件質(zhì)量經(jīng)理崗位職責(zé)
軟件項(xiàng)目質(zhì)量經(jīng)理 中新軟件上海有限公司 沈陽(yáng)中新科技開發(fā)有限公司,中新科技,中新軟件上海有限公司,沈陽(yáng)中新,中新 職責(zé)描述:
1. 制定整體測(cè)試方案,負(fù)責(zé)主要模塊測(cè)試用例的編寫。
2. 制定測(cè)試規(guī)范,協(xié)調(diào)測(cè)試資源,確定測(cè)試范圍,把握測(cè)試重點(diǎn),制定測(cè)試范圍標(biāo)準(zhǔn)。
3. 參與需求分析、產(chǎn)品設(shè)計(jì)、需求變更、測(cè)試相關(guān)文檔評(píng)審工作,掌握項(xiàng)目需求范圍。
4. 參與系統(tǒng)演示,與客戶溝通產(chǎn)品質(zhì)量情況,評(píng)估交付質(zhì)量的滿意度。
5. 跟蹤測(cè)試結(jié)果以及bug管理,組織、參與測(cè)試bug討論,編制測(cè)試報(bào)告,評(píng)估版本是否達(dá)到目標(biāo),給出發(fā)版建議和上線建議。
6. 負(fù)責(zé)項(xiàng)目測(cè)試團(tuán)隊(duì)建設(shè)與管理提升團(tuán)隊(duì)的整體業(yè)務(wù)能力。
7. 根據(jù)產(chǎn)品需求,協(xié)助項(xiàng)目經(jīng)理制定測(cè)試計(jì)劃、進(jìn)行任務(wù)分解與分配、控制測(cè)試進(jìn)度,保障項(xiàng)目質(zhì)量。
8. 對(duì)測(cè)試計(jì)劃、測(cè)試用例、測(cè)試報(bào)告、測(cè)試方案、使用手冊(cè)等輸出文檔進(jìn)行質(zhì)量管理。
9. 完成部署文檔編寫,進(jìn)行部署環(huán)境驗(yàn)證,進(jìn)行上線問(wèn)題跟蹤管理。
任職要求:
1.計(jì)算機(jī)、電子信息、通信等及相關(guān)專業(yè),本科或以上學(xué)歷。
2. 五年及以上測(cè)試崗位、質(zhì)量管理工作經(jīng)驗(yàn),熟悉軟件工程知識(shí)體系,精通敏捷開發(fā) 或cmmi
3. 熟悉軟件質(zhì)量管理知識(shí)體系,能夠熟練運(yùn)用質(zhì)量分析統(tǒng)計(jì)方法監(jiān)控 項(xiàng)目的質(zhì)量情況,分析原因提出報(bào)告
4. 精通系統(tǒng)的性能測(cè)試、自動(dòng)化測(cè)試的軟件和方法。
5. 熟練掌握測(cè)試用例、測(cè)試報(bào)告、缺陷報(bào)告的編寫。
6. 具備操作系統(tǒng)、數(shù)據(jù)庫(kù)、中間件安裝、配置、管理與維護(hù)的技能。
7. 管理能力:能管理測(cè)試團(tuán)隊(duì),制定測(cè)試計(jì)劃,安排測(cè)試工作。
8. 執(zhí)行力強(qiáng),能夠承擔(dān)壓力,能適應(yīng)高強(qiáng)度的工作,工作思路清晰。
9.熟悉crm,物聯(lián)網(wǎng),erp項(xiàng)目?jī)?yōu)先考慮。
第3篇 過(guò)程質(zhì)量經(jīng)理崗位職責(zé)任職要求
過(guò)程質(zhì)量經(jīng)理崗位職責(zé)
研發(fā)質(zhì)量經(jīng)理(過(guò)程改進(jìn)) 1、具有7年以上工作經(jīng)驗(yàn),或具有三年以上敏捷項(xiàng)目?jī)?nèi)容同等經(jīng)驗(yàn),曾擔(dān)任po/sm/技術(shù)教練優(yōu)先
2、擁有項(xiàng)目輔導(dǎo)經(jīng)驗(yàn),并能展示實(shí)際項(xiàng)目教練成績(jī)。
3、至少精通scrum、看板、精益、devops等敏捷方法任一內(nèi)容。
4、熟悉敏捷方法論,獲得csm/csp/acp認(rèn)證者優(yōu)先。
5、具有出色的溝通、協(xié)調(diào)和解決問(wèn)題能力,優(yōu)秀的組織規(guī)劃和執(zhí)行能力,責(zé)任心強(qiáng),能承受壓力,適應(yīng)性強(qiáng)。 1、具有7年以上工作經(jīng)驗(yàn),或具有三年以上敏捷項(xiàng)目?jī)?nèi)容同等經(jīng)驗(yàn),曾擔(dān)任po/sm/技術(shù)教練優(yōu)先
2、擁有項(xiàng)目輔導(dǎo)經(jīng)驗(yàn),并能展示實(shí)際項(xiàng)目教練成績(jī)。
3、至少精通scrum、看板、精益、devops等敏捷方法任一內(nèi)容。
4、熟悉敏捷方法論,獲得csm/csp/acp認(rèn)證者優(yōu)先。
5、具有出色的溝通、協(xié)調(diào)和解決問(wèn)題能力,優(yōu)秀的組織規(guī)劃和執(zhí)行能力,責(zé)任心強(qiáng),能承受壓力,適應(yīng)性強(qiáng)。
過(guò)程質(zhì)量經(jīng)理崗位
第4篇 工程質(zhì)量經(jīng)理崗位職責(zé)任職要求
工程質(zhì)量經(jīng)理崗位職責(zé)
職責(zé)描述:
1. 組織項(xiàng)目實(shí)施質(zhì)量檢驗(yàn)工作
1.1建立和實(shí)施關(guān)于工程項(xiàng)目質(zhì)量各過(guò)程的(iqc/ipqc/fpqc/foqc)檢驗(yàn)規(guī)范,并對(duì)文件進(jìn)行完善;
1.2.按規(guī)范組織工程項(xiàng)目實(shí)施各過(guò)程交付物的檢驗(yàn)與試驗(yàn);
1.3組織對(duì)工程項(xiàng)目實(shí)施過(guò)程中出現(xiàn)的不合格進(jìn)行處理;
1.4組織對(duì)工程項(xiàng)目實(shí)施過(guò)程中有關(guān)的質(zhì)量信息、數(shù)據(jù)的收集、匯總、分析、傳遞和統(tǒng)計(jì)分析;組織對(duì)主要的不良進(jìn)行原因分析,采取糾正、預(yù)防措施,并跟進(jìn)措施的實(shí)施情況和效果;
1.5協(xié)助對(duì)特定工程項(xiàng)目中的物料/交付物進(jìn)行質(zhì)量判定;
1.6參與工程項(xiàng)目中相關(guān)產(chǎn)品/設(shè)備的試制評(píng)估、優(yōu)化改進(jìn)、問(wèn)題糾正等;
2. 承擔(dān)部門團(tuán)隊(duì)管理工作
2.1 制定部門計(jì)劃,明確具體的工作任務(wù)、責(zé)任人和相關(guān)要求;
2.2 編制、完善、執(zhí)行部門內(nèi)的各項(xiàng)規(guī)章制度與流程,并指導(dǎo)部門員工的日常工作;
2.3 承擔(dān)部門內(nèi)員工招聘、培訓(xùn)、考核等工作,建設(shè)、開發(fā)、充分運(yùn)用部門人力資源;
2.4 掌握部門員工思想動(dòng)態(tài),建設(shè)相互合作、氣氛融洽和共同發(fā)展的團(tuán)隊(duì)關(guān)系;
完成上級(jí)領(lǐng)導(dǎo)交辦的其他工作。
任職要求:
1、 精通質(zhì)量管理相關(guān)理論知識(shí)
2、 熟練掌握工作計(jì)劃管理、時(shí)間管理、流程優(yōu)化知識(shí)和方法
3、 熟練掌握?qǐng)F(tuán)隊(duì)建設(shè)及人員管理方法
4、 能夠組織建立和完善質(zhì)量管理相關(guān)制度、流程,并不斷優(yōu)化
5、 能夠從公司發(fā)展戰(zhàn)略出發(fā),把控工程項(xiàng)目質(zhì)量工作的發(fā)展方向
6、 能夠系統(tǒng)思考工程項(xiàng)目質(zhì)量管理方面問(wèn)題和不足,有效把握工程項(xiàng)目質(zhì)量管理工作重點(diǎn)并提出改進(jìn)方案;
能夠指導(dǎo)團(tuán)隊(duì)成員有效開展工作,組織建立和培訓(xùn)質(zhì)量檢驗(yàn)和管理人員隊(duì)伍
工程質(zhì)量經(jīng)理崗位
第5篇 質(zhì)量經(jīng)理助理崗位職責(zé)
助理質(zhì)量經(jīng)理assistant quality manager 邁梭電子(上海)有限公司 邁梭電子(上海)有限公司,邁梭 職責(zé)描述:
summary of job function : 工作職責(zé)
1. be responsible for quality system’s setup, implementation and certification 負(fù)責(zé)建立, 實(shí)施, 認(rèn)證質(zhì)量體系
2. be responsible for quality systems’ internal & e_ternal audit and continuous improvement 負(fù)責(zé)質(zhì)量體系的內(nèi)審和外審, 持續(xù)改進(jìn).
3. be responsible for supervising quality policy and objectives 負(fù)責(zé)監(jiān)督質(zhì)量方針和目標(biāo)
4. in charge of quality department management 負(fù)責(zé)質(zhì)量部門的管理.
5. control company product quality deal with quality complaints & issues from customers 控制公司的產(chǎn)品質(zhì)量 負(fù)責(zé)質(zhì)量投訴和客戶投訴
6. follow up quality performance 跟蹤本公司質(zhì)量成績(jī)
7. be responsible for supplier management system setup, implementation and certification. 負(fù)責(zé)供應(yīng)商管理體系的建立, 實(shí)施和確認(rèn).
specific responsibilities: 具體職能
1. be responsible for quality system’s setup, implementation and certification 負(fù)責(zé)建立, 實(shí)施, 認(rèn)證質(zhì)量體系 --- set up and maintain iso9000/ts16949 --- prepare for the second and third party audit to keep successful --- train the related employee in quality management field
2. be responsible for quality systems’ internal & e_ternal audit and continuous improvement 負(fù)責(zé)質(zhì)量體系的內(nèi)審和外審, 持續(xù)改進(jìn).
3. be responsible for supervising quality policy and objectives 負(fù)責(zé)監(jiān)督質(zhì)量方針和目標(biāo) --- set up quality target and review periodic --- quickly response for prr and other customer complaint --- responsible for track all action plan
4. in charge of quality department management 負(fù)責(zé)質(zhì)量部門的管理. --- management/employee relationships --- hire, discipline, evaluate performance and authorize overtime for subordinate --- provide training and cross training for staff and develop subordinate --- insure the quality department effectively serve the needs of all customer. --- cross function with other internal departments and e_ternal sources
5. control company product quality deal with quality complaints & issues from customers 控制公司的產(chǎn)品質(zhì)量 負(fù)責(zé)質(zhì)量投訴和客戶投訴 --- ensure problem solving has been implement. --- ensure procedure for corrective action and preventive action implemented. --- coordinate response to customer concerns.
6. follow up quality performance 跟蹤本公司質(zhì)量成績(jī)
7. be responsible for supplier management system setup, implementation and certification. 負(fù)責(zé)供應(yīng)商管理體系的建立, 實(shí)施和確認(rèn). --- implement supplier performance development process --- ensure new supplier audit and new material qualification --- coordinate response to treat with raw material quality issue
know-how requirements 職位要求
1 hold bachelor degree, majored in mechanical or related engineering. 本科學(xué)歷,機(jī)械或工程類專業(yè)背景。
2 familiar with iso9000 & ts16949, iso14000 system requirement 熟悉iso9000及ts16949,iso14000體系要求.
3. familiar with quality management tools, such as apqp, ppap, spc, msa, 8d, cp, fmea, etc. 熟悉 質(zhì)量管理工具(如apqp, ppap, spc, msa, 8d, cp, fmea等) 3 more than 5 years e_perience in quality control of automotive or electronics industry, and minimum 3 years e_perience on quality management position 對(duì)于汽車或電子工業(yè)的質(zhì)量控制, 至少有5年相關(guān)工作經(jīng)驗(yàn)。并至少有3年的經(jīng)驗(yàn)處于質(zhì)量管理職位.
4 familiar with ms-office 能熟練運(yùn)用辦公自動(dòng)化軟件
5 fluency in oral and written english 流利的外語(yǔ)口語(yǔ)和讀寫能力
6 good communication and team work 良好的溝通能力和團(tuán)隊(duì)合作精神
任職要求:
第6篇 工程質(zhì)量經(jīng)理崗位職責(zé)
工程質(zhì)量經(jīng)理 正泰電器 浙江正泰電器股份有限公司,正泰,正泰電器,正泰電器浙江,正泰電器網(wǎng)站,正泰 職責(zé)描述:
1、嚴(yán)格執(zhí)行公司相關(guān)工程質(zhì)量管理規(guī)定;
2. 負(fù)責(zé)工程產(chǎn)品的監(jiān)視和測(cè)量管理,并對(duì)檢驗(yàn)結(jié)果負(fù)責(zé);
3. 做好隱蔽工程的檢查和初步驗(yàn)收,及時(shí)報(bào)簽各種檢查、檢驗(yàn)資料;
4. 負(fù)責(zé)做好工程質(zhì)量巡查記錄并整理歸檔留存;
5. 負(fù)責(zé)對(duì)工程主要關(guān)鍵部件設(shè)備的確認(rèn)及檢驗(yàn),并做好質(zhì)保書等資料收集歸檔;
6. 對(duì)施工過(guò)程中的質(zhì)量缺陷與項(xiàng)目經(jīng)理和現(xiàn)場(chǎng)施工人員協(xié)商處理方案,并督促 落實(shí);
7. 定期或不定期對(duì)工程質(zhì)量進(jìn)行檢查,及時(shí)掌握質(zhì)量動(dòng)態(tài),做好質(zhì)量信息、影 像資料收集歸檔;
8. 負(fù)責(zé)工程竣工質(zhì)量的檢查和驗(yàn)證,做好相關(guān)質(zhì)量評(píng)定資料、工程檢查記錄等;
9. 負(fù)責(zé)編制《工程質(zhì)量檢驗(yàn)流程》、《工程質(zhì)量檢驗(yàn)評(píng)定標(biāo)準(zhǔn)》等框架性系統(tǒng) 性資料;
10.負(fù)責(zé)工程現(xiàn)場(chǎng)設(shè)備質(zhì)量投訴的分析與改進(jìn);
11.負(fù)責(zé)工程現(xiàn)場(chǎng)設(shè)備質(zhì)量數(shù)據(jù)平臺(tái)的匯總分析管理;
任職要求:
1. 大學(xué)本科及以上學(xué)歷,(給排水、暖通、機(jī)電等相關(guān)專業(yè))
2. 具有三年以上暖通工程質(zhì)量管控管理經(jīng)驗(yàn)的優(yōu)先考慮;
3. 熟悉中央空調(diào)設(shè)備或熱泵產(chǎn)品工程安裝工藝、掌握關(guān)鍵工序、關(guān)鍵工藝的管 控要求;
4. 了解暖通工程系統(tǒng)組成及工程原理;
5. 具有較強(qiáng)的責(zé)任心和現(xiàn)場(chǎng)溝通協(xié)調(diào)能力,適應(yīng)國(guó)內(nèi)出差;
6. 具有團(tuán)隊(duì)協(xié)作精神,能夠獨(dú)立帶領(lǐng)團(tuán)隊(duì)開展工作;
7. 熟悉各類辦公軟件及會(huì)使用autocad。
第7篇 項(xiàng)目質(zhì)量經(jīng)理崗位職責(zé)任職要求
項(xiàng)目質(zhì)量經(jīng)理崗位職責(zé)
職責(zé)描述:
1 編制項(xiàng)目質(zhì)量控制計(jì)劃,進(jìn)行質(zhì)量交底工作;
2 推動(dòng)項(xiàng)目質(zhì)量問(wèn)題ncr的處理,提高ncr關(guān)閉效率;
3 統(tǒng)計(jì)、分析和報(bào)告項(xiàng)目執(zhí)行階段的質(zhì)量問(wèn)題;
4 協(xié)調(diào)和指導(dǎo)on site qc的現(xiàn)場(chǎng)質(zhì)量工作;
5 收集和匯總供應(yīng)商索賠和保險(xiǎn)理賠資料;
6 依據(jù)客戶需求和項(xiàng)目項(xiàng)目質(zhì)量控制計(jì)劃,收集和提交質(zhì)量文件;
7 完成上級(jí)領(lǐng)導(dǎo)安排的其它工作。
項(xiàng)目質(zhì)量經(jīng)理崗位
第8篇 售后質(zhì)量經(jīng)理崗位職責(zé)任職要求
售后質(zhì)量經(jīng)理崗位職責(zé)
售后質(zhì)量經(jīng)理 roles & responsibility
?manage field quality improvement by issuing qir to quality information system and follow up the feed-back of hq
-assist in investigation of the replaced parts and customers' complaints cooperating with quality division (with r&d center or parts suppliers) on the service center or other places
?support field fi_ method for service center (4s / dealers) by cooperating with related teams in hq of korea
?lead new car quality inspection of port or service centers
?assist in high tech or hard-to-solve issue of service center to deal with customer complaints properly
?manage customer's voc (technical consultation or complaints) related with service & quality and support customer satisfaction improvement
?support workshop development of service channel (equipment / space / technical support)
?perform other occasional tasks and activities related to separated service center roles & responsibility
?manage field quality improvement by issuing qir to quality information system and follow up the feed-back of hq
-assist in investigation of the replaced parts and customers' complaints cooperating with quality division (with r&d center or parts suppliers) on the service center or other places
?support field fi_ method for service center (4s / dealers) by cooperating with related teams in hq of korea
?lead new car quality inspection of port or service centers
?assist in high tech or hard-to-solve issue of service center to deal with customer complaints properly
?manage customer's voc (technical consultation or complaints) related with service & quality and support customer satisfaction improvement
?support workshop development of service channel (equipment / space / technical support)
?perform other occasional tasks and activities related to separated service center
售后質(zhì)量經(jīng)理崗位
第9篇 助理質(zhì)量經(jīng)理崗位職責(zé)
助理質(zhì)量經(jīng)理assistant quality manager 邁梭電子(上海)有限公司 邁梭電子(上海)有限公司,邁梭 職責(zé)描述:
summary of job function : 工作職責(zé)
1. be responsible for quality system’s setup, implementation and certification 負(fù)責(zé)建立, 實(shí)施, 認(rèn)證質(zhì)量體系
2. be responsible for quality systems’ internal & e_ternal audit and continuous improvement 負(fù)責(zé)質(zhì)量體系的內(nèi)審和外審, 持續(xù)改進(jìn).
3. be responsible for supervising quality policy and objectives 負(fù)責(zé)監(jiān)督質(zhì)量方針和目標(biāo)
4. in charge of quality department management 負(fù)責(zé)質(zhì)量部門的管理.
5. control company product quality deal with quality complaints & issues from customers 控制公司的產(chǎn)品質(zhì)量 負(fù)責(zé)質(zhì)量投訴和客戶投訴
6. follow up quality performance 跟蹤本公司質(zhì)量成績(jī)
7. be responsible for supplier management system setup, implementation and certification. 負(fù)責(zé)供應(yīng)商管理體系的建立, 實(shí)施和確認(rèn).
specific responsibilities: 具體職能
1. be responsible for quality system’s setup, implementation and certification 負(fù)責(zé)建立, 實(shí)施, 認(rèn)證質(zhì)量體系 --- set up and maintain iso9000/ts16949 --- prepare for the second and third party audit to keep successful --- train the related employee in quality management field
2. be responsible for quality systems’ internal & e_ternal audit and continuous improvement 負(fù)責(zé)質(zhì)量體系的內(nèi)審和外審, 持續(xù)改進(jìn).
3. be responsible for supervising quality policy and objectives 負(fù)責(zé)監(jiān)督質(zhì)量方針和目標(biāo) --- set up quality target and review periodic --- quickly response for prr and other customer complaint --- responsible for track all action plan
4. in charge of quality department management 負(fù)責(zé)質(zhì)量部門的管理. --- management/employee relationships --- hire, discipline, evaluate performance and authorize overtime for subordinate --- provide training and cross training for staff and develop subordinate --- insure the quality department effectively serve the needs of all customer. --- cross function with other internal departments and e_ternal sources
5. control company product quality deal with quality complaints & issues from customers 控制公司的產(chǎn)品質(zhì)量 負(fù)責(zé)質(zhì)量投訴和客戶投訴 --- ensure problem solving has been implement. --- ensure procedure for corrective action and preventive action implemented. --- coordinate response to customer concerns.
6. follow up quality performance 跟蹤本公司質(zhì)量成績(jī)
7. be responsible for supplier management system setup, implementation and certification. 負(fù)責(zé)供應(yīng)商管理體系的建立, 實(shí)施和確認(rèn). --- implement supplier performance development process --- ensure new supplier audit and new material qualification --- coordinate response to treat with raw material quality issue
know-how requirements 職位要求
1 hold bachelor degree, majored in mechanical or related engineering. 本科學(xué)歷,機(jī)械或工程類專業(yè)背景。
2 familiar with iso9000 & ts16949, iso14000 system requirement 熟悉iso9000及ts16949,iso14000體系要求.
3. familiar with quality management tools, such as apqp, ppap, spc, msa, 8d, cp, fmea, etc. 熟悉 質(zhì)量管理工具(如apqp, ppap, spc, msa, 8d, cp, fmea等) 3 more than 5 years e_perience in quality control of automotive or electronics industry, and minimum 3 years e_perience on quality management position 對(duì)于汽車或電子工業(yè)的質(zhì)量控制, 至少有5年相關(guān)工作經(jīng)驗(yàn)。并至少有3年的經(jīng)驗(yàn)處于質(zhì)量管理職位.
4 familiar with ms-office 能熟練運(yùn)用辦公自動(dòng)化軟件
5 fluency in oral and written english 流利的外語(yǔ)口語(yǔ)和讀寫能力
6 good communication and team work 良好的溝通能力和團(tuán)隊(duì)合作精神
任職要求:
第10篇 服務(wù)質(zhì)量經(jīng)理崗位職責(zé)任職要求
服務(wù)質(zhì)量經(jīng)理崗位職責(zé)
服務(wù)質(zhì)量經(jīng)理
basic functions
this person will be responsible for commercial and service operations to develop kohler-branded water filtration / water heater operation strategy, procedures and processes, manage the service and quality system of kohler water filtration, coordinate commercial and after-sales-service activities.
specific responsiblities
? develop commercial and service operation strategy, processes and procedures to support sales growth plan
? develop innovative service business model including water solution / equipment rental
? support distributors in building up service competencies including product/technical training, user data management, procedures to ensure high quality of user service will be delivered
? provide constant product training and technical training for 400 call center and tsa technicians, as well as develop related operation procedures and kpi setting
? product quality data collection and analysis for continuous improvement
? manage professional 3rd party who provide installation, maintenance and repair service activities to customers with proper kpi setting in accordance with different channel’s needs
relationships and contacts
? report to gm-water filt, water heater, k&b china
? frequent contact with distributors commercial and after-sales service teams
? frequent contact with kohler engineering team and outside testing institutions
? frequent contacts with the 3rd party and internal suppliers
? frequent contact with technical service team
education and e_perience requirements
? at least 8 years of relevant e_perience from water filtration products with progressive quality and technical service e_perience
? bachelor degree in engineering or relevant discipline
? capable in communication/coordination with distributors for new business service model and conduct professional trainings
? good understanding of product developing, quality assurance system and technical service system is a must.
? good at managing 3rd party suppliers
? proficient in english and mandarin
? frequent travels are required
basic functions
this person will be responsible for commercial and service operations to develop kohler-branded water filtration / water heater operation strategy, procedures and processes, manage the service and quality system of kohler water filtration, coordinate commercial and after-sales-service activities.
specific responsiblities
? develop commercial and service operation strategy, processes and procedures to support sales growth plan
? develop innovative service business model including water solution / equipment rental
? support distributors in building up service competencies including product/technical training, user data management, procedures to ensure high quality of user service will be delivered
? provide constant product training and technical training for 400 call center and tsa technicians, as well as develop related operation procedures and kpi setting
? product quality data collection and analysis for continuous improvement
? manage professional 3rd party who provide installation, maintenance and repair service activities to customers with proper kpi setting in accordance with different channel’s needs
relationships and contacts
? report to gm-water filt, water heater, k&b china
? frequent contact with distributors commercial and after-sales service teams
? frequent contact with kohler engineering team and outside testing institutions
? frequent contacts with the 3rd party and internal suppliers
? frequent contact with technical service team
education and e_perience requirements
? at least 8 years of relevant e_perience from water filtration products with progressive quality and technical service e_perience
? bachelor degree in engineering or relevant discipline
? capable in communication/coordination with distributors for new business service model and conduct professional trainings
? good understanding of product developing, quality assurance system and technical service system is a must.
? good at managing 3rd party suppliers
? proficient in english and mandarin
? frequent travels are required
第11篇 生產(chǎn)質(zhì)量經(jīng)理崗位職責(zé)
生產(chǎn)質(zhì)量經(jīng)理 崗位職責(zé):
1、階段和批量生產(chǎn)階段的一致性控制流程、標(biāo)準(zhǔn)和方法,并組織執(zhí)行,促進(jìn)生產(chǎn)一致性質(zhì)量的持續(xù)提升;
2、組織落實(shí)上海工廠日常性的制造質(zhì)量檢驗(yàn)、質(zhì)量分析和質(zhì)量改進(jìn)工作;
3、組織落實(shí)下屬員工的質(zhì)量意識(shí)和質(zhì)量方法培訓(xùn),提升團(tuán)隊(duì)能力;
4、負(fù)責(zé)實(shí)施生產(chǎn)現(xiàn)場(chǎng)異常產(chǎn)品質(zhì)量問(wèn)題的鑒定;
5、負(fù)責(zé)上海/正定/北京工廠測(cè)量、計(jì)量工作;
6、按北京總部的要求,在上海/正定/北京工廠落實(shí)質(zhì)量體系的各項(xiàng)改善要求;
7、保持與客戶公司質(zhì)量部門的日常業(yè)務(wù)聯(lián)絡(luò);
8、完成上級(jí)領(lǐng)導(dǎo)臨時(shí)交辦的任務(wù)。
任職要求:
1.八年以上工作經(jīng)驗(yàn),4年以上質(zhì)量經(jīng)理工作經(jīng)驗(yàn)
2.主流tie 1質(zhì)量管理崗位工作經(jīng)驗(yàn),有電機(jī)行業(yè)工作經(jīng)驗(yàn)佳
3.有團(tuán)隊(duì)人員管理經(jīng)驗(yàn)
熟練掌握iatf16949/fmea/msa/spc/apqp
gd&t,機(jī)加工,熱處理過(guò)程知識(shí)
英語(yǔ)四級(jí)及以上 必須來(lái)自一級(jí)供應(yīng)商
電機(jī)行業(yè)優(yōu)先考慮 崗位職責(zé):
1、階段和批量生產(chǎn)階段的一致性控制流程、標(biāo)準(zhǔn)和方法,并組織執(zhí)行,促進(jìn)生產(chǎn)一致性質(zhì)量的持續(xù)提升;
2、組織落實(shí)上海工廠日常性的制造質(zhì)量檢驗(yàn)、質(zhì)量分析和質(zhì)量改進(jìn)工作;
3、組織落實(shí)下屬員工的質(zhì)量意識(shí)和質(zhì)量方法培訓(xùn),提升團(tuán)隊(duì)能力;
4、負(fù)責(zé)實(shí)施生產(chǎn)現(xiàn)場(chǎng)異常產(chǎn)品質(zhì)量問(wèn)題的鑒定;
5、負(fù)責(zé)上海/正定/北京工廠測(cè)量、計(jì)量工作;
6、按北京總部的要求,在上海/正定/北京工廠落實(shí)質(zhì)量體系的各項(xiàng)改善要求;
7、保持與客戶公司質(zhì)量部門的日常業(yè)務(wù)聯(lián)絡(luò);
8、完成上級(jí)領(lǐng)導(dǎo)臨時(shí)交辦的任務(wù)。
任職要求:
1.八年以上工作經(jīng)驗(yàn),4年以上質(zhì)量經(jīng)理工作經(jīng)驗(yàn)
2.主流tie 1質(zhì)量管理崗位工作經(jīng)驗(yàn),有電機(jī)行業(yè)工作經(jīng)驗(yàn)佳
3.有團(tuán)隊(duì)人員管理經(jīng)驗(yàn)
熟練掌握iatf16949/fmea/msa/spc/apqp
gd&t,機(jī)加工,熱處理過(guò)程知識(shí)
英語(yǔ)四級(jí)及以上
第12篇 產(chǎn)品質(zhì)量經(jīng)理崗位職責(zé)任職要求
產(chǎn)品質(zhì)量經(jīng)理崗位職責(zé)
工作職責(zé):
1、領(lǐng)導(dǎo)公司pqa團(tuán)隊(duì),總體負(fù)責(zé)各大產(chǎn)品線產(chǎn)品質(zhì)量;
2、負(fù)責(zé)構(gòu)建立項(xiàng)項(xiàng)目的質(zhì)量策劃在產(chǎn)品線落地、監(jiān)控執(zhí)行;
3、負(fù)責(zé)產(chǎn)品研發(fā)流程遵從度,暴露和推動(dòng)問(wèn)題解決;
4、組織關(guān)鍵問(wèn)題回溯,推動(dòng)、跟蹤改進(jìn)措施的落地;
5、推動(dòng)質(zhì)量管理it工具需求落地,持續(xù)優(yōu)化;
6、負(fù)責(zé)pqa工程師團(tuán)隊(duì)建設(shè),打造專業(yè)化團(tuán)隊(duì);
任職要求:
1、本科以上學(xué)歷,3年以上軟件/硬件開發(fā)/測(cè)試等研發(fā)工作經(jīng)驗(yàn),5年以上研發(fā)質(zhì)量管理經(jīng)驗(yàn);
2、熟悉消費(fèi)類或行業(yè)類電子產(chǎn)品的軟硬件研發(fā)質(zhì)量管理過(guò)程,ipd/cmmi流程實(shí)施經(jīng)驗(yàn)更佳;
3、豐富的產(chǎn)品級(jí)質(zhì)量策劃、質(zhì)量回溯經(jīng)驗(yàn),iatf16949五大工具應(yīng)用經(jīng)驗(yàn);
4、pc、安防等高端客戶質(zhì)量對(duì)接經(jīng)驗(yàn),英文溝通能力強(qiáng);
5、3年以上部門管理和團(tuán)隊(duì)建設(shè)經(jīng)驗(yàn);
產(chǎn)品質(zhì)量經(jīng)理崗位
第13篇 工藝質(zhì)量經(jīng)理崗位職責(zé)
工藝質(zhì)量高級(jí)經(jīng)理 綠馳汽車科技(上海)有限公司 綠馳汽車科技(上海)有限公司,綠馳 職責(zé)描述:
工藝質(zhì)量規(guī)劃及開發(fā)
①負(fù)責(zé)工藝質(zhì)量策劃、開發(fā)及管理工作
②負(fù)責(zé)組織新車型的工藝質(zhì)量(白車身、完成車)策劃規(guī)劃、實(shí)施
③負(fù)責(zé)組織工藝同步工程管理工作
④負(fù)責(zé)新工廠工藝質(zhì)量方案的制定與推進(jìn)
新車型的質(zhì)量育成
②負(fù)責(zé)rps、裝配概念設(shè)計(jì)工藝定位系統(tǒng)制定及管理
②負(fù)責(zé)綜合匹配檢具開發(fā)、綜合匹配、生產(chǎn)導(dǎo)入
體系流程建設(shè)
①負(fù)責(zé)工藝質(zhì)量流程體系建設(shè)
②負(fù)責(zé)工藝質(zhì)量技術(shù)標(biāo)準(zhǔn)化建設(shè)與管理
任職要求:
學(xué)歷要求 大學(xué)本科及以上學(xué)歷
專業(yè)要求 材料、機(jī)械專業(yè)
工作經(jīng)驗(yàn)要求
1、10年以上整車廠尺寸工程專業(yè)工作經(jīng)驗(yàn)
2、有過(guò)完整的新車型質(zhì)量育成項(xiàng)目經(jīng)驗(yàn)
崗位知識(shí)
1、了解汽車構(gòu)造及機(jī)械原理,熟悉整車焊裝、總裝工藝;
2、掌握整車尺寸程流程,熟悉國(guó)標(biāo)及企業(yè)標(biāo)準(zhǔn)等;
3、掌握或了解國(guó)內(nèi)汽車制造行業(yè)整體制造工藝水平以及基本、通用的工藝方法。
4、掌握或了解國(guó)內(nèi)主流汽車廠質(zhì)量體系,掌握16949等,
業(yè)務(wù)技能 熟練使用autocad、office、catia、project等辦公軟件;
素質(zhì)能力
具備獨(dú)立思考解決問(wèn)題的能力、自我學(xué)習(xí)能力,創(chuàng)新意識(shí)強(qiáng)、具備較好的協(xié)調(diào)溝通能力及團(tuán)隊(duì)合作意識(shí)、具備一定的抗壓能力、心理和身體素質(zhì)良好,品行端正。
第14篇 采購(gòu)質(zhì)量經(jīng)理崗位職責(zé)任職要求
采購(gòu)質(zhì)量經(jīng)理崗位職責(zé)
職責(zé)描述:
1.根據(jù)公司發(fā)展戰(zhàn)略,規(guī)劃并搭建適應(yīng)公司發(fā)展的采購(gòu)體系與質(zhì)量管理體系。
2.根據(jù)業(yè)務(wù)發(fā)展需求,搭建并管理采購(gòu)、質(zhì)量團(tuán)隊(duì),通過(guò)人才培養(yǎng)和機(jī)制推動(dòng),打造有風(fēng)清氣正、嚴(yán)謹(jǐn)高效的采購(gòu)與質(zhì)量隊(duì)伍,構(gòu)建適應(yīng)公司發(fā)展的采購(gòu)與質(zhì)量人才梯隊(duì)。
3.根據(jù)業(yè)務(wù)發(fā)展需求,構(gòu)建供應(yīng)鏈網(wǎng)絡(luò),定期開展供方管理評(píng)估和持續(xù)優(yōu)化工作;牽頭開展供應(yīng)商目錄管理,儲(chǔ)備及優(yōu)選初步符合條件的有競(jìng)爭(zhēng)力的供應(yīng)商,根據(jù)需求及時(shí)尋源引進(jìn)有競(jìng)爭(zhēng)力供應(yīng)商,動(dòng)態(tài)提升供應(yīng)商網(wǎng)絡(luò)競(jìng)爭(zhēng)力水平。
4. 全面負(fù)責(zé)公司采購(gòu)業(yè)務(wù),推動(dòng)采購(gòu)定點(diǎn)及時(shí)完成,采取有效措施推進(jìn)采購(gòu)降本,確保公司需求物料供應(yīng)及時(shí)。
5.負(fù)責(zé)公司質(zhì)量目標(biāo)制定,并采取措施,促使相關(guān)業(yè)務(wù)部門通過(guò)努力達(dá)成既定的質(zhì)量目標(biāo)。6.全面負(fù)責(zé)公司質(zhì)量管控業(yè)務(wù),采取措施持續(xù)穩(wěn)定和提升零部件質(zhì)量;牽頭開展新產(chǎn)品準(zhǔn)入質(zhì)量管理、產(chǎn)品制造過(guò)程質(zhì)量控制及整車質(zhì)量檢驗(yàn)與控制工作;根據(jù)制造過(guò)程質(zhì)量問(wèn)題與市場(chǎng)信息反饋,牽頭以問(wèn)題分析和閉環(huán)的方式開展質(zhì)量改進(jìn)工作,在兼顧成本的前提下持續(xù)提升產(chǎn)品質(zhì)量。
7.參與公司“三重一大”事項(xiàng)討論、決策。
8.完成公司臨時(shí)指派的其他工作任務(wù)。
任職要求:
1.本科以上學(xué)歷,有15年以上汽車及相關(guān)行業(yè)采購(gòu)、供應(yīng)鏈管理和質(zhì)量工作領(lǐng)域從業(yè)經(jīng)歷,有采購(gòu)團(tuán)隊(duì)、供應(yīng)鏈管理團(tuán)隊(duì)或質(zhì)量管理團(tuán)隊(duì)負(fù)責(zé)人以上職位3年以上工作經(jīng)驗(yàn)。
2.熟悉ts16949、iatf16949等質(zhì)量管理體系,了解質(zhì)量五大工具的運(yùn)用。
3. 熟悉汽車零部件供應(yīng)商分布,有良好的供應(yīng)商資源。
4.熟悉汽車及零部件行業(yè)發(fā)展趨勢(shì),了解行業(yè)新技術(shù)、新材料的運(yùn)用。
5.具備較強(qiáng)的領(lǐng)導(dǎo)力、溝通協(xié)調(diào)能力、商務(wù)談判能力、人際交往能力。
采購(gòu)質(zhì)量經(jīng)理崗位
第15篇 服務(wù)質(zhì)量經(jīng)理崗位職責(zé)
服務(wù)質(zhì)量經(jīng)理 北京澳瑪星光醫(yī)療美容診所有限公司 澳瑪經(jīng)典(北京)醫(yī)療美容門診部有限公司,北京澳瑪星光醫(yī)療美容診所有限公司,澳瑪集團(tuán),澳瑪經(jīng)典 崗位職責(zé)
1、負(fù)責(zé)集團(tuán)內(nèi)診所的服務(wù)質(zhì)量管理方案的規(guī)劃及提升;
2、對(duì)診所服務(wù)質(zhì)量改進(jìn)及客人就診服務(wù)流程進(jìn)行分析評(píng)價(jià),及時(shí)反饋整改;
3、對(duì)診所服務(wù)質(zhì)量實(shí)施抽查并做好服務(wù)質(zhì)量監(jiān)控;
4、評(píng)估與協(xié)助處理平臺(tái)診所客戶醫(yī)療投訴,完成服務(wù)質(zhì)量提升管理方案;
5、協(xié)助總部及診所完成醫(yī)療健康服務(wù)類產(chǎn)品的規(guī)劃設(shè)計(jì)。
任職要求
1、本科以上學(xué)歷,5年以上相關(guān)工作崗位經(jīng)驗(yàn) ,有高端會(huì)所運(yùn)營(yíng)管理經(jīng)驗(yàn)者優(yōu)先;
2、優(yōu)秀的理解能力和執(zhí)行能力,工作主動(dòng)性強(qiáng),較強(qiáng)的責(zé)任心;
3、工作態(tài)度端正,執(zhí)行力強(qiáng),敢于挑戰(zhàn)自己,具有良好的抗壓能力,吃苦耐勞。